terms & conditions
Scope: These Terms and Conditions of Sale govern the sale of products on the website plashhome.com. By placing an order, the buyer unreservedly accepts these terms and conditions.
Products: The products offered include home décor items, textiles, and clothing. Minor variations may exist between the photos and the actual product.
Prices: Prices are listed in euros (€), including all taxes, excluding delivery fees. PLASH SAS reserves the right to change prices at any time.
Orders: Orders are confirmed once payment is accepted. A confirmation email is sent to the customer. PLASH SAS reserves the right to refuse an order in the event of a prior dispute.
Payment: Payment is due immediately upon ordering.
Accepted payment methods: Credit Card (CB), PayPal, Apple Pay. Transactions are secured via SSL.
Delivery: Delivery areas: Europe.
Average delivery time in France: 2–5 business days
Delivery fee: €15
Free delivery for orders over €200
Returns: Customers have 14 days from receipt of their order to exercise their right of withdrawal. Items must be returned in their original packaging and in perfect condition.
Return shipping costs are the customer’s responsibility. Refunds are processed within 14 days of receiving the returned item.
To initiate a return, contact us at salut@plashhome.com.
Warranties: No specific commercial warranties are provided. Customers benefit from legal guarantees of conformity and protection against hidden defects.
Liability: Plash SAS is not responsible for improper use of products. Its liability is limited to the amount of the order.
Intellectual Property: All content on plashhome.com (texts, images, logos, etc.) is protected by copyright. Any reproduction, even partial, is prohibited without prior authorization.
Personal Data: Collected data is used solely for processing orders. In accordance with GDPR, customers can exercise their rights (access, rectification, deletion) by contacting salut@plashhome.com.
Customer Service: salut@plashhome.com
Applicable Law: These Terms and Conditions are governed by French law. In the event of a dispute, the competent courts are those of the registered office of PLASH SAS.